College Success Coach

College Forward seeks full-time AmeriCorps*Texas members to serve as College Coaches in rural settings from August 7, 2017 – July 6, 2018 who possess a sincere interest in empowering youth and a passion for higher education. Texas service locations include, but are not limited to: Alpine, Texarkana, Mount Pleasant, and Paris, and applicants may specify their preferred service location. Applicants should possess strong interpersonal, organizational, and research skills to assist College Forward with providing college completion services to more than 3,000 collegians and  improve and build the sustainability and success rate of the program in order to serve a rapidly increasing number of college students and graduates.

Members must serve a minimum of 1,700 hours of service (an average of 40 hours/week) and complete their full contractual term of 11 months in order to qualify for the Eli Segal AmeriCorps Education Award.

AmeriCorps Benefits:

  • a bi-weekly living stipend of $522.08 (pre-tax)
  • an Eli Segal Education Award ($5,815)
  • free medical and low-cost dental and vision insurance
  • monthly mileage and cell phone use reimbursements
  • Food Stamps if eligible 
  • the opportunity to forbear qualified student loans during service

NOTE: Mandatory AmeriCorps training for this position will start on August 7, 2017 for pre-service orientation unless otherwise specified. This position will have access to vulnerable populations.

In the event of a local, state or federal disaster declaration, AmeriCorps members may occasionally need to deploy to an affected area (in-state or out-of-state) to participate in response or recovery operations for up to 60 days.  During this time, service hours spent in response to that event may be counted towards the total required member hours of a given members.  Any given member will be given no more than 120 days on disaster related activities in a given member year without the prior consent on the OneStar Foundation unless otherwise specified in the program’s approved grant and program design (in the case of programs with a Disaster area focus).

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensure that students consistently receive the highest quality of services, that their needs are met, and that each student makes satisfactory progress toward program goals
  • Contact assigned collegians through in-person meetings, phone, email, and online messaging to address specific needs and troubleshoot problems that may arise
  • Work on college campuses to provide students direct college transition counseling and support in areas including, but not limited to: freshman orientation, course registration, financial aid/FAFSA issues, college transfers, career development, and other miscellaneous issues. Conduct research, provide referrals, arrange meetings, and accompany students to appointments as necessary
  • Teach after-school classes for 25-30 economically disadvantaged and/or first-generation high school students at local high school campus(es)
  • Work on high school campuses to provide students direct college transition counseling and support in areas including, but not limited to: freshman orientation, course registration, financial aid/FAFSA issues, college transfers, career development, and other miscellaneous issues. Conduct research, provide referrals, arrange meetings, and accompany students to appointments as necessary
  • Provide extended support and create personalized action plans for students in challenging situations, including loss of financial aid, family crises, drop-outs, stop-outs, deferrals, MIA students, and students enrolled in two-year colleges
  • Maintain excellent working relationships with supervisors, fellow AmeriCorps members, school district and college personnel, students and families, volunteers, donors, and the greater community
  • Plan, coordinate and attend required programmatic and community service events for students and parents
  • Organize and maintain up-to-date student information on student progress including milestones and deliverable in databases and physical files; monitor program statistics; produce reports as needed
  • Submit weekly timesheets, periodic reports (i.e. monthly reports, self-evaluations, and supervisor evaluations), and other service-related documentation as required
  • Other duties as needed

 

ANCILLARY FUNCTIONS:

  • Provide recognition and leadership opportunities to students as appropriate, including giving internal/external awards, writing recommendation letters, and composing recognition articles for newsletter and press releases
  • Assist in the gathering of documentation on the rural student experience and collaborating with Program Managers to build short-term and long-term solutions.
  • Assist and attend events and programs and assist non-program students on campuses as requested by the college administration
  • Adhere to program and organizational calendars for on-time task assignment and completion
  • Coordinate with the supervisor to order, maintain, and inventory program supplies.

 

WORK ENVIRONMENT:

College Forward is a dynamic, progressive and youth-focused working environment. The noise level in the work environment is usually moderate to loud. Responsibilities may frequently require an adjusted work schedule and/or evening/weekend hours in order to meet deadlines or satisfy program requirements.

 

MINIMUM QUALIFICATIONS:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. College Completion Coaches must also submit to and pass a comprehensive criminal background check before a final placement offer can be made, and annually thereafter.

  • EDUCATION and/or EXPERIENCE: This position requires at least a Bachelor's degree (for Alpine positions) or an Associate's degree (for Paris, Mount Pleasant, and Texarkana) from an accredited, academically-recognized college or university, and a minimum of one year related experience.
  • PHYSICAL DEMANDS: While performing the duties of this position, the member is regularly required to communicate with and present information to others and access information using a computer for several hours at a time. Members must have mobility throughout the office and must frequently drive or ride up to 30 miles to high school campuses and other service locations to monitor service delivery. Members may infrequently be required to drive or ride distances of up to 250 miles, with occasional air travel necessary.
  • EMOTIONAL DEMANDS: The member must be emotionally mature and be able to handle difficult and complex team member and student situations. Candidates must demonstrate an ability to solve practical problems and deal with frequently changing variables. The member must demonstrate strong interpersonal and coaching skills.
  • INTELLECTUAL DEMANDS: Excellent writing and communication skills are essential; English/Spanish bilingualism is strongly preferred. Candidates must be able to read, analyze, and interpret general educational and business periodicals, professional journals, technical procedures and governmental regulations. They must exhibit an ability to professionally write reports, business correspondence, and procedure manuals. They must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. They must be able to effectively present information and respond to questions from the general public, clients, students, partners, and managers. Candidates must demonstrate the ability to understand and apply standard, high school-level mathematical concepts for the purpose of compiling program statistics.

* Position placement and enrollment is contingent upon final notification of funding by the Corporation for National and Community Service.

 

TO APPLY FOR THIS POSITION:

Submit an application online. Check out this position on the National Service Exchange!

College Forward provides equal employment opportunities to all team members and/or applicants for employment or service, without regard to race, color, class, religion/creed, sex, sexual orientation, gender identity or expression, national origin, age, weight, height, disability, political affiliation, marital or familial status, partnership status, citizenship status (except as required by law), veteran status, or status in any group protected by federal law, state law, or local ordinance. We provide reasonable accommodations upon request in compliance with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act. We encourage and support diversity and tolerance in our workplace.

* Position placement and enrollment is contingent upon final notification of funding by the Corporation for National and Community Service.