Program Director

About the Role 

The Program Director is a senior position on the Austin site’s program team responsible for oversight, implementation, and evaluation of College Forward’s local programs with special focus on and accountability for our college success programmatic outcomes.  The Director will report to Austin’s Executive Director and will work closely with the local & national program teams to set and manage local program goals. As a member of the senior management team, the Director will provide broad organizational leadership with an emphasis on cultivating and enhancing a strong organizational culture.

Site-Based Program Leadership and Delivery (30%): 

  • Set strategy for local program delivery that will impact Austin’s program outcomes for College Forward students.
  • Implement best-in-class programmatic practices that will improve College Possible student outcomes.
  • Provide overall leadership and day-to-day management for the team to ensure positive morale and focus on delivering results for students.
  • Hire and supervise program manager(s) and other leaders as needed and ensure that all team members have the training, development, tools, and resources needed to deliver the program well. Facilitate program team meetings, and plan strategic retreats. 
  • Oversees annual college program training.
  • Work with the Executive Director to ensure they are informed of key program needs and outcomes and updated about locally or nationally requested changes. 
  • Develop college program budget annually, managing budget performance on a monthly basis. Evaluate and approve program-related expenditures. 


Strategic Partnerships and Community Relations (30%) 

  • Manage and foster program partner relationships. Partners include high schools, colleges/universities, CBOs, and corporate partnerships. 
  • Lead site efforts to develop a strategy to secure and advance college partnerships, as well as other strategic external relationships.
  • Serve as a key representative of the organization in community settings, such as local board meetings, school district activities, or community leadership events.
  • Serve as college program subject matter expert with funders and other community partners.  
AmeriCorps Management (15%):
  • Lead team in providing a positive member experience. 
  • Ensure compliance with AmeriCorps requirements and serve as a key liaison to state commission (OneStar Foundation) unless otherwise requested by Executive Director. 
  • Provide oversight on local hiring, onboarding, training, and development plan for AmeriCorps and ensure execution by program staff.

Data and Results Management (15%)

  • Ensure successful results for students at site with a special focus on college success outcomes. Work with the national team to identify and create reports and dashboards to meet local needs, or to conduct analyses of local interest. 
  • As agreed upon with the Executive Director and Data, Analytics, Research and Evaluation National staff, engage in local research or evaluation to deliver insights and learnings specific to your site, or partner with national evaluation efforts in your site. In close concert with the national Data, Analytics, Research, and Evaluation team, responsible for tracking, evaluating, and reporting on local college programmatic progress as well as developing program improvements. 
  • Using key metrics and indicators, evaluates and analyzes programmatic data to identify trends and progress.  Uses appropriate benchmarks and internal and external comparatives to measure program success.
  • Leads on all site program evaluations related to college access and success programming.
National Program Design and Engagement (10%)
  • Contribute to the Design Cycle process by working collaboratively with National Program Team to conceptualize program design (and delivery). 
  • Help identify promising practices, review evidence and interventions, and lead local efforts to develop, test and refine strategies where agreed upon with specific focus on improving college success outcomes for students.
  •  Keep the National team apprised of local considerations, requests for design modifications, or team learnings that may inform best practices. 
  • Serve on design working groups as needed to advance and improve programming.
Other duties as assigned.
What You Bring: 
  • Bachelor’s degree (Master’s preferred)
  • At least 8-10 years of relevant experience, which includes serving as a successful senior leader and creating/enhancing organization culture;
  • Prior fundraising or development experience is required, with a proven track record of building upon and expanding an organization’s donor base; 
  • Experience with the Austin funder community is preferred;
  • Results-oriented manager with a track record of achieving desired outcomes;
  • Strategic thinker who can communicate and implement the vision/plan for growth of the local organization;
  • Outstanding problem solver with an entrepreneurial spirit;
  • Skilled leader with a track record of inspiring and motivating both internal and external stakeholders;
  • Superior interpersonal and presentation skills;
  • Excellent written and verbal communication skills;
  • Evidence of excellent collaborative and relationship-building abilities;
  • Self-starter with the ability to juggle multiple projects and deadlines simultaneously; must be flexible and adaptable to change
  • Comfort with budgets and financial management
  • Strong computer skills, including demonstrated proficiency in Microsoft Word, Excel, PowerPoint, and Office
  • Experience in database management preferred
What We Offer 
  • Excellent benefits including  employer-paid health coverage, long-term disability, and life insurance  
  • Low-cost options for dental and vision insurance 
  • Paid parental leave 
  • Encouraged sustainability through a generous paid time off program
  • An opportunity to have a tremendous impact both internally and across the country

Work Environment 

College Forward is a dynamic, progressive, and youth-focused working environment. Responsibilities may frequently require an adjusted work schedule, evening/weekend hours, and/or travel in order to meet deadlines or satisfy program requirements. 

NOTICE: All College Forward team members are working remotely indefinitely. When College Forward resumes in-person student services, the Program Director role will be required to work from the Austin area. College Forward will ensure team members receive at least a 100-day notice before we resume in-person services. 

Physical and Emotional Demands 
 While performing the duties of this job, the employee is regularly required to communicate with and present information to others and access information using a computer for several hours at a time.  CoPilot staff are required to travel to state and national conferences 2-3 times per year.  This position could require up to 20% travel on an irregular basis. 
Candidates must demonstrate an ability to solve practical problems and deal with frequently changing variables. The employee must demonstrate strong interpersonal and coaching skills. 
The DCS must be a self-driven individual who can thrive and produce outstanding results with little supervision.
To Join Our Growing Team 
Please submit a resume at the following link: College Forward Program Director Candidate